1. a.main machine set
2. b.free computer for controlling the machine;
3. c.free software, which written by ourselves, installed in the computer forengraving process;
4. d.free 3d library, more than1000pcs 3ddesign, including building, flowers, pets,etc.

1. A.Installation All our machines are plug-play design, we will install and testthe machine in factory, when you Get the machine, just plug all cables, thenyou can use machine at once.
2. B.Training ways:
3. 1-The best way is customers can visit us and have the training in our factory,then engineer can train you face by face, after training you also can take apractice, any questions can ask our engineer directly.
4. 2-Online training, if customers can’t come to us, we have manual and videoto teach you how to do it.

Training time: 2-3 days basic training by Internet or in Factory for 1-2person (Agent will according Agent Contract).

1. A.Warranty

2 years warranty for whole machine

1. B.After-sales service
2. 1-When you have any questions, no matter machine or operate, you cancontact us directly
3. 2-If any parts broken, we will replace a new one for you for free
4. 3-After warranty we will still supply lifetime maintenance in free. Just if partsbroken, we will replace with charge